NETS acquirer connection issue

Incident Report for Npay

Resolved

There were issues in the acquirer side of the connection. Problem started around 08:07 EEST and ended 09:02 EEST. Issue affected some NETS authorizations but not all.

Posted May 18, 2020 - 09:32 EEST

Monitoring

We are monitoring the results.

Posted May 18, 2020 - 09:18 EEST

Update

We are continuing to investigate this issue.

Posted May 18, 2020 - 08:45 EEST

Investigating

We have noticed that there are problems with NETS acquirer connection. We're currently investigating it.

Problem has started around 08:10 EEST

Posted May 18, 2020 - 08:32 EEST

This incident affected: Acquirer Connections (Nets Finland).